Refund Policy

At RoxyAPI, we strive to ensure customer satisfaction with our services. This refund policy outlines the circumstances under which refunds may be issued.

1. General Refund Policy

All sales are final, and no refunds will be issued for services rendered, including subscriptions and data API access.

2. Subscription Refunds

We do not offer refunds for subscriptions once they are purchased. However, you may cancel your subscription at any time. Upon cancellation, your subscription will remain active until the end of the current billing period, allowing continued access to our services. No refunds will be issued for the remaining days of the billing period after cancellation.

3. Eligibility for Refunds

If you have not used a single token in your subscription, you may be eligible for a refund within the first 14 days. Subsequent renewals of subscriptions are not eligible for refunds under any circumstances.

4. Data API Access

Due to the nature of data products, all sales related to API access are final. No refunds will be issued for API access once purchased.

5. Requesting a Refund

If you believe you are eligible for a refund, please contact our support team with your account details and the reason for your refund request. We will review your request and notify you of the approval or rejection of your refund within 5-7 business days.

6. Changes to This Refund Policy

We may update this refund policy from time to time. We will notify you of any changes by posting the new refund policy on this page.

7. Contact Us

If you have any questions about this refund policy, please contact us.